FREQUENTLY ASKED QUESTIONS

Do I need an appointment?

Here at The Guest List, we find your perfect gown or outfit a little differently. We are appointment based only in order to give you a unique, one-on-one experience. Your Stylist will do all the work for you! To book an appointment with one of our Stylist, click here. To learn more about our appointments, click here.

Why do I need an appointment?

We schedule our appointments so your experience is positive, fun, and unforgettable (for all the right reasons)! We like to compare our appointments to TV show “Say Yes to the Dress”.  We have a very similar shopping experience. Instead of you searching through thousands of dresses, your Stylist will discuss style, price, color, and sizing. Then, she’ll bring dresses/outfits to you that fit all your requirements. This appointment based experience lets us focus on you!

What are your boutique hours?

Appointments are available Monday-Friday from 10:00am-5:00pm, Saturday from 10:00-1:00pm, and Sunday (special request only). Appointments are required. To set up an appointment with one of our Stylists, click here.

 

When should I start shopping for my prom / pageant / special occassion gown?

We recommend shopping at least three weeks before your event to give yourself enough time to find your dress, and for alterations (if needed). Shopping early also gives you first choice on our new dresses. It’s never too early to start looking for your dress!

Are you an authorized retailer?

We are an authorized retailer. That means that we work directly with your favorite dress designers. When you shop at The Guest List, you are guaranteed high-quality, real designer dresses. No knockoffs!

 

Do you rent dresses?

We do not rent dresses. To speak with us about finding a dress within your budget, Clicke here  to request information on sale dresses. 

 

What sizes do you carry

We have a large selection of dresses from sizes 0-18 in stock. We have the ability to special order sizes from 00-24.

 

What is your event gaurantee?

As a courtesy to all of our clients, we guarantee that we will not sell the same dress in the same color to the same event. Ever. We register each dress we sell at The Guest List, making our One-of-a-Kind Event Guarantee possible. However, we cannot control purchases made from other dress stores or from the internet.

 

Can you special order a dress for me? If I need to special order a dress, how long would it take to ship?

Your Stylist will confirm the availability of this option with you. If this option is available, most orders take between 7-10 days unless rush shipping is selected.

 

Is it possible to have my purchase shipped/ delivered directly to me?

If you’re visiting us from out of town and decide to place a special order, not to worry! We’ll ship your dress to your desired address, however shipping & handling charges will apply. For delivery within Nassau a small delivery fee will be charged. 

 

What is your return policy?

We want each of our clients to be 100% satisfied with their purchase! We will never push you to buy before you feel ready. All of our clothing, shoes and accessories are final sale. This guarantees that the item(s) you’ve purchased have never been worn by someone else for one night and then returned. All items sold at The Guest List are new! 

 

What form of payments do you receive?

We accept Cash, Visa, Mastercard, Discover and American Express. 

 

What does layaway mean?

As a courtesy, we offer our clients a layaway option. Provide 55% of the total cost of the item as a down payment and we will keep your item safely in the back until you have paid the remaining balance. Items on layaway are final sale and your deposit is non-refundable. Layaways are kept for six weeks.

 

Do you hold items if requested?

We do not hold dresses. As a courtesy to our customers, dresses are first come first serve.

 

Do you perform alterations in your boutique?

We don’t perform alterations in our boutique, but your Stylist can recommend talented dress tailors in Nassau, Bahamas. Most special occassion dresses need to be taken down a size in either bust or waist depending on your body shape. Most special occassion dresses need to be hemmed (shortened) depending on how tall you are, and most straps need to be tightened. That’s normal! No one fits a dress perfectly!

 

Still have questions?

Send us message by clicking here

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